Collaborative Solutions and Services to meet your Process, Technology, and People needs

Vertical Resources, Inc.
695 Route 46 West
Fairfield, NJ 07004
Phone: (973) 541-9200

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Processes Successes


Major Healthcare Insurance Provider
• Streamlined and provided a best practice framework for legacy processes.
• Created, syndicated, and standardized a best practice framework for Business Analysis.
• Designed a Disaster Recovery implementation plan for a new mission-critical system.


Global Financial Services Firm
• Implemented a standard PMO rollout process, facilitating rollout throughout all IT areas
• Performed data center right-sizing, saving and deferring substantial capital spend.




The client previously purchased a COTS order fulfillment package, which ran on the mainframe in Cobol and VSAM.  The system handled invoicing, revenue, reports, orders and some inventory allocation.  The front end of the system required manual input as the orders all came in on paper.  There was no on-line capability whatsoever and no direct user involvement.

As with most packages, customization was involved.  The intricacies, amount of the modifications and on-going support eventually led to their purchase of the package. As technology changed it became increasingly difficult for them  to keep the application current and integrate it with newer systems and technology.


The Client Needed:

  • To be able to take advantage of new technology by web-enabling the product.
  • The new system to be fully on-line so the users can be directly involved in all aspects such as data input, checking order status and inventory control.
  • Train the IT staff and user community on new technology thereby insuring employee growth and stability.



Through the utilization of VRI’s “Skills Transfer” methodology the client was able to implement the new application in the new technology (Oracle and VB.Net).  VRI deployed a staff consisting of 4 individuals: Project Manager, Sr. Data Architect/DBA, Data Analyst and a Sr. Application Developer. The users also were trained in using the new system in a real-time on-line environment.



  • New Application was delivered on time and within budget
  • Users trained in new technology in a real-time on-line implementation.
  • Client was able to measure significant increase in staff’s productivity in the new technology
  • Client can perform maintenance and updates to the new technology based system